[Senate Hearing 111-64] [From the U.S. Government Publishing Office] S. Hrg. 111-64 HEALTH CARE REFORM IN AN AGING AMERICA ======================================================================= HEARING before the SPECIAL COMMITTEE ON AGING UNITED STATES SENATE ONE HUNDRED ELEVENTH CONGRESS FIRST SESSION __________ WASHINGTON, DC __________ MARCH 4, 2009 __________ Serial No. 111-2 Printed for the use of the Special Committee on Aging Available via the World Wide Web: http://www.gpoaccess.gov/congress/ index.html U.S. GOVERNMENT PRINTING OFFICE 50-873 WASHINGTON : 2009 ----------------------------------------------------------------------- For sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpo.gov Phone: toll free (866) 512-1800; DC area (202) 512-1800 Fax: (202) 512-2104 Mail: Stop IDCC, Washington, DC 20402-0001 SPECIAL COMMITTEE ON AGING HERB KOHL, Wisconsin, Chairman RON WYDEN, Oregon MEL MARTINEZ, Florida BLANCHE L. LINCOLN, Arkansas RICHARD SHELBY, Alabama EVAN BAYH, Indiana SUSAN COLLINS, Maine BILL NELSON, Florida BOB CORKER, Tennessee ROBERT P. CASEY, Jr., Pennsylvania ORRIN HATCH, Utah CLAIRE McCASKILL, Missouri SAM BROWNBACK, Kansas SHELDON WHITEHOUSE, Rhode Island LINDSEY GRAHAM, South Carolina MARK UDALL, Colorado KIRSTEN GILLIBRAND, New York MICHAEL BENNET, Colorado ARLEN SPECTER, Pennsylvania Debra Whitman, Majority Staff Director Michael Bassett, Ranking Member Staff Director (ii) C O N T E N T S ---------- Page Opening Statement of Senator Herb Kohl........................... 1 Statement of Senator Mel Martinez................................ 3 Panel I Statement of Thomas Hamilton, Director, Survey and Certification Group, Center for Medicare and Medicaid Services, Washington, DC............................................................. 5 Statement of Karen Timberlake, Secretary, Wisconsin Department of Health Services, Madison, WI................................... 26 Statement of Holly Benson, Secretary, Florida Agency Fore Health Care Administration, Tallahassee, FL........................... 31 Panel II Statement of Henry Claypool, Washington Liaison, Public Health Institute, New York, NY........................................ 43 Statement of Melanie Bella, Senior Vice President for Policy, Center for Health Care Strategies, Hamilton, NJ................ 58 Statement of Judy Feder, Senior Fellow, Center for American Progress, Washington, DC....................................... 64 APPENDIX Prepared Statement of Senator Robert P. Casey, Jr................ 85 Testimony of Richard Grimes, the President and CEO of Assisted Living Federation of America................................... 86 Written Testimony of Charles W. Gould, Chief Executive Officer, Volunteers of America.......................................... 89 Statement submitted by AARP...................................... 94 (iii) HEALTH CARE REFORM IN AN AGING AMERICA ---------- -- WEDNESDAY, MARCH 4, 2009 U.S. Senate, Special Committee on Aging, Washington, DC. The Committee met, pursuant to notice, at 10:05 a.m. in room SD-562, Dirksen Senate Office Building, Hon. Herb Kohl (chairman of the committee) presiding. Present: Senators Kohl [presiding], Wyden, Udall and Martinez. Index: Senators Kohl, Martinez, Udall and Wyden. OPENING STATEMENT OF SENATOR HERB KOHL, CHAIRMAN The Chairman. Well, good morning to everybody. It's so good to see so many of you here today. I know many of you come quite a long distance to be at this hearing. So we express our deepest appreciation to each and every one of you who have made this trip to be with us. We're pleased to welcome everybody here to this first hearing on the issue of national health reform. Our message today is a simple one. Any serious health reform proposal must address long-term care. With America aging at a rapid rate and with the high and rising cost of caring for a loved one, it's crucial that long-term care services are addressed. Today we'll initiate a conversation about how we can work together to improve long-term care services while also taking steps to make them more cost effective. We all know family members, friends and neighbors who have struggled to recover from a bout of severe illness or a serious accident and need care for a prolonged period or even for the rest of their lives. These individuals need long-term care services and supports to help them with day to day activities. But let's be clear that the ultimate goal of long-term care is to allow older or disabled Americans to live as independently as possible. However, as we know, one size does not fit all. Given the variety of circumstances requiring long- term care, any update to our current system must be flexible, and must offer choices tailored to everybody's needs. With the help of our outstanding witnesses today we're going to try to spark some creative ideas about how this can be accomplished in a way that will also get costs under control. Today we'll be focusing most of our attention on the provision of long-term care through Medicare, a Federal program, and Medicaid, which is administered jointly by the Federal and the state governments. Some states have expressed concern that their aging and disabled Medicaid populations are swamping their budgets. This financial strain will only worsen. Yet a handful of states, including my own state of Wisconsin, are addressing long-term care in a proactive, thoughtful manner. These states have made important strides in not only expanding the range of services, but also in controlling costs. Though it's not easy, it is achievable. It requires strong leadership and political commitment. We will hear today from HHS about a range of innovative grant programs that the Federal Government has created to provide several states with financial resources and incentives to broaden the range of Medicaid services offered to roughly a million people in their homes and communities. However, we need to make sure that our economic troubles do not lead to diminished services. The recently enacted stimulus bill provides states with an additional $87 million dollars in Medicaid funding. I believe some of this funding should be used by states to strengthen these popular and vital home and community-based programs. We also need to find ways to coordinate and approve care for the more than seven million beneficiaries who are eligible for both Medicare and Medicaid, which includes some of the sickest and the poorest of our citizens. The care that these dual eligibles receive is very often not coordinated well and is very costly. Today we'll examine ways to deliver more comprehensive and fully integrated care at a lower cost. We should acknowledge that the rising costs of health care and long-term care do not only affect the government. More than one-fifth of all long-term care spending comes directly out of the pockets of individuals and their family members. We also know that tens of millions of family caregivers provide long- term care to loved ones every day, yet have little or no access to support for themselves. As part of our long-term care strategy, we need to provide support for family caregivers through entities such as the Aging and Disability Resource Centers which were pioneered in Wisconsin. On that note, I recently introduced bicameral legislation to expand education and training opportunities in geriatrics and long-term care for licensed health care professionals, direct care workers and family caregivers. Our country is facing a severe shortage of health care workers who are well trained and prepared to care for older Americans. This too must be addressed by the President and by Congressional leaders as they move forward with national health care reform. My colleagues on the Finance and HELP Committees do not have an easy task ahead. But my hope is that the lessons we learned and the ideas we generate in this Committee will be a resource for them. We thank our witnesses for being here. Before I turn the microphone over to the Ranking Member, Senator Martinez, I have a statement from Senator Edward Kennedy. He writes, ``A major goal of health reform must be to give our citizens a chance to lead full and independent lives. That means that reasonable health care should include services to help individuals maintain their function and prevent deterioration of their condition, just as it should cover services for acute illness and injury. So I join Senator Kohl in expressing the importance of including long-term services and supports in any health care reform initiative. I applaud him for holding this hearing today.'' We thank Senator Kennedy for that inspirational message. We turn now to Senator Martinez from Florida who is the Ranking Member. STATEMENT OF SENATOR MEL MARTINEZ, RANKING MEMBER Senator Martinez. Thank you, Mr. Chairman. I wanted to welcome all of you who've joined us here today for this important hearing. I want to thank Chairman Kohl for calling this hearing and focusing attention on this very important issue. The issue of what we here at the Federal level can do to enhance and improve long-term care is a very timely subject. The issue of sustainable quality and long-term care in America is an important issue for most states. For states like Florida it's absolutely a vital issue. Looking at the demographic you will see the percentage of Floridians over the age of 65 is nearly 40 percent higher than the national average. The number of Floridians age 85 and older--those most likely to need more acute, long-term care services--is nearly two times the national average. With the annual growth of Florida's low-income elderly population at 80 times the national average, more focus has to be put on long-term care issues and ensuring that the elderly and disabled will be able to age with dignity and peace of mind. I believe Florida is a microcosm of what America will look like in the coming decades. So I look forward to working with President Obama and my colleagues in the Senate to address these issues in a bipartisan way. While reform is desperately needed, we also need to change the way reform has been talked about in the past. The discussions of Medicaid reform both here in Washington and in state capitals tends to involve only four options, cut eligibility, cut reimbursement rates, cut benefits or ask Congress for more money. Rather than remaining focused on these limited choices I think we should begin our discussion with a focus on what is best for patients. We must look for ways to improve the consistency and coordination of care to best assist this vulnerable population. Ultimately our goal should be to improve the health of low- income Americans and ensure that those in need of services have access to the services they need. An improved Medicaid long- term care program will be able to serve more people with better results. We should be giving state officials a range of options to pursue that will improve the delivery of care including support for innovations which prevent people in need of long- term care from spending all of their savings and then have no other option but to go onto Medicaid to access care. I know that my state of Florida has been working on these issues and remains focused on finding new ideas to guarantee success. Florida has chosen to invest in initiatives focused on ensuring our elderly and disabled will be able to age with dignity. We must work to transform the health care infrastructure so that it is focused on the quality of life and on a person's needs rather than those of state or Federal accountants. We ought to build on the innovation occurring in some states and ensure patients are in control of how and where they receive services. Florida, like many states, has experimented with consumer driven and nursing home diversion models of care delivery with positive results and has saved money while flattening the growth curve for nursing home bed days. Florida has one of the original cash and counseling demonstration states and now has more than 1,000 consumers managing home- based services to meet their long-term care needs. By focusing on what is best for each patient and providing flexibility, we can create a model that works for an aging population in states across the nation. I thank you for being here. I thank you for this hearing, Mr. Chairman. I look forward to hearing the testimony from the witnesses. The Chairman. Thank you very much, Senator Martinez. We will have the privilege today of hearing from experts as well as many experienced public officials. Our first witness today will be Thomas Hamilton from the Centers for Medicare and Medicaid Services. Mr. Hamilton is the Director of the Survey and Certification Group within the Center for Medicare and State Operations. He previously served as the Director of CMS' disabled and elderly health programs. In that capacity he led the development of Medicaid policies for low-income elderly and adults with disabilities. For 21 years prior to joining CMS, Mr. Hamilton was one of the principal architects of the Wisconsin long-term care system. Our second witness today will be Karen Timberlake. She serves as Wisconsin's Secretary of Health and Human Services. Ms. Timberlake provides direction for the state's health agency, which is charged with ensuring the health, safety and well being of Wisconsin citizens while also emphasizing prevention and protecting consumers. Ms. Timberlake also chaired the Governor's task force on autism in 2004 and served on the state's group insurance board from 2000 through March 2007. We welcome you, Madame Secretary, and look forward to your testimony. Senator Martinez, our next witness is from Florida. Senator Martinez. Yes, Mr. Chairman. I want to very much welcome Secretary Holly Benson, who is here with us today from Florida. Secretary Benson is a great Floridian and a good friend, and someone who has a long and distinguished career in public service. She has served as Governor Charlie Crist's Secretary of the Agency for Health Care since 2008, February of 2008. She is also the former Secretary for the Florida Department of Business and Professional Regulation. Before serving on the Governor's Cabinet, she practiced law in her hometown of Naples. She is a graduate of Dartmouth University, and has her law degree from the University of Florida. Secretary Benson, we're so happy to have you here today. Welcome. The Chairman. Thank you. Mr. Hamilton, we'd love to hear from you. STATEMENT OF THOMAS HAMILTON, DIRECTOR, SURVEY AND CERTIFICATION GROUP, CENTERS FOR MEDICARE AND MEDICAID SERVICES, WASHINGTON DC Mr. Hamilton. Good morning, Chairman Kohl, Senator Martinez. Thank you for initiating a national conversation about improving the nation's long-term care system. Such a conversation is very timely. Within 10 years the proportion of elderly people in this country is expected to increase from the current 13 percent to 16 percent and then to 19 percent a mere 10 years after that. To draw forth the implications of this trend for our long- term care system, the U.S. Census Bureau estimates that about 4.2 percent of elderly people require help with activities of daily living such as bathing, dressing, toileting and ambulating. But, the need for direct assistance increases more than threefold to 14.4 percent for those aged 75 plus. Among the elderly it is precisely the cohort age 75 plus that is fastest growing. While the challenges are considerable, so too, are the opportunities for Federal leadership. So too are the opportunities for Federal partnership with States and with members of the aging and disability communities. We have seen such leadership and partnership before. In 1981, for example, Congress observed the pioneering work of a few States such as Oregon, Wisconsin and New York as they took initiative to demonstrate the feasibility of statewide, organized, community-based, long-term care systems. Congress subsequently enacted Section 1915(c) of the Social Security Act, otherwise known as the home and community-based service waiver program, to provide Medicaid matching funds and make such community-based systems a national possibility rather than simply a local phenomenon. More recently, Congress provided states with Real Choice Systems Change Grants, year after year, and enacted a self-directed services option for State Medicaid plans. Congress enacted the largest Medicaid demonstration program in history in 2005, the $1.75 billion dollar ``money follows the person rebalancing initiative.'' This initiative is helping States transition to the community more than 36,000 people who have been residing in nursing homes or other institutional settings. Have these partnerships with states made a difference? Unequivocally, yes. Consider, for example, the problem of institutional bias in Medicaid. In 1981 the national proportion of Medicaid funds devoted to community-based care ranged from 10 to 20 percent. The rest was spent on institutional care. By 2007, however, the community care proportion nationally had increased to 47 percent. Have these partnerships with states been cost effective? Yes. To illustrate this point, as the Chairman indicated, prior to my Federal career I had the privilege of directing the Wisconsin ``community options program'' from its start in 1981 to 1998. During that time the elderly population in Wisconsin increased by 30 percent. But the Medicaid population in nursing homes declined by 17 percent. Community options made a difference. An important part of the cost effectiveness of community programs is the greater involvement of family and friends in such programs, engendering a greater amount of control of the use of funds that the programs permit people who require long-term care, as in the programs indicated by Senator Martinez. As a colleague said to me in 1980 when we were first designing our program, I don't think we can go wrong trusting the cost containment instincts of 87 year old widows. He was right. A few years later I actually found myself visiting with an 87-year-old widow who went by the nickname of Frenchie. As we sat around her kitchen table in the trailer in which she and her husband had raised eight children--the trailer in which we were helping her age in place--her case manager asked her, Frenchie, ``how's that new prosthesis working out?'' Frenchie reached down and unsnapped her leg, plunked it on the kitchen table and said, ``it don't fit too good.'' [Laughter.] Mr. Hamilton. ``Well,'' beamed her young case manager, ``we'll just get you another one.'' ``No,'' replied Frenchie. ``You've given me enough. You spend that money on someone else.'' In the January 2009 issue of Health Affairs, Steven Kay examined this very question of cost containment overall for the long-term care system and reached a similar conclusion about the cost containment effects of community programs nationally. Sadly there remain serious problems. While a few states devote up to 73 percent of their long-term care dollars to community supports, in many other states the proportion is less than 30 percent. In one state it is a mere 13 percent. There are also serious challenges to the ability of some community programs to function as true, effective alternatives to institutional care. Nursing homes, after all, are obliged by law to offer care that is comprehensive and reliable, and operates in a system in which complaints are investigated by independent, trained individuals with authority to require correction if the complaint is substantiated. Effective community programs match those attributes and more. They tend to be comprehensive with a wide array of potential services and supports. These programs also tend to be organized and individually- tailored programs, organizing what can otherwise be a confusing array of community services. They offer the beneficiary a coherent package of understandable supports tailored to each person's needs and preferences. They offer the ongoing help of a case manager to access the services they need and resolve any problems that might arise. Effective programs are community integrated. They promote active participation and community life and the maintenance of relationships with family, friends and community members. For younger people with a disability, they support employment such as helping with needed transportation to the job site. They are person centered. The programs make the elderly person, or a person with a disability, the center of services, funding and decisionmaking. This is the essence of ``money follows the person'' rather than the person being required to live where the money is. They tend to be cost effective and offer flexible funding. By maintaining the involvement of family and friends, providing flexibility in the use of funds in a manner that promotes cost effective solutions, and keeping decision-making close to the individual, community programs can provide very cost effective, long-term care that have helped states restrain the growth of Medicaid expenditures. Last, they tend to be quality committed. The programs have internal quality improvement systems, formal mechanisms by which complaints must be investigated. A formal system by which independent, trained individuals visit with program participants in their own homes to review the quality of care, first hand. Chairman Kohl, Senator Martinez, thank you for the opportunity to share these thoughts with you today. I would welcome any questions you may have. [The prepared statement of Mr. Hamilton follows:] [GRAPHIC] [TIFF OMITTED] 50873.001 [GRAPHIC] [TIFF OMITTED] 50873.002 [GRAPHIC] [TIFF OMITTED] 50873.003 [GRAPHIC] [TIFF OMITTED] 50873.004 [GRAPHIC] [TIFF OMITTED] 50873.005 [GRAPHIC] [TIFF OMITTED] 50873.006 [GRAPHIC] [TIFF OMITTED] 50873.007 [GRAPHIC] [TIFF OMITTED] 50873.008 [GRAPHIC] [TIFF OMITTED] 50873.009 [GRAPHIC] [TIFF OMITTED] 50873.010 [GRAPHIC] [TIFF OMITTED] 50873.011 [GRAPHIC] [TIFF OMITTED] 50873.012 [GRAPHIC] [TIFF OMITTED] 50873.013 [GRAPHIC] [TIFF OMITTED] 50873.014 [GRAPHIC] [TIFF OMITTED] 50873.015 [GRAPHIC] [TIFF OMITTED] 50873.016 [GRAPHIC] [TIFF OMITTED] 50873.017 [GRAPHIC] [TIFF OMITTED] 50873.018 The Chairman. Thank you very much, Mr. Hamilton. Ms. Timberlake. STATEMENT OF KAREN TIMBERLAKE, SECRETARY, WISCONSIN DEPARTMENT OF HEALTH SERVICES, MADISON, WI Ms. Timberlake. Good morning, Chairman Kohl, Mr. Martinez and Committee Members. It's my pleasure to be with you today to talk a little bit about the future of long-term care. In particular what Wisconsin has been doing over a decade or more to really lead the way in this area. I also would like to take the opportunity to thank you, Chairman Kohl, for your support of our innovative ``senior care'' program which offers affordable prescription drug access for Wisconsin seniors. We look forward to a partnership with you and with the new Administration to make sure that that program continues. Mr. Hamilton has certainly set the stage for you well in terms of the demographic challenges that are facing Wisconsin, as they are every other state. What I think we have seen in Wisconsin-- not only the ``community options'' program that Mr. Hamilton spoke so eloquently about, but also our innovative Family Care and Family Care partnership and Aging and Disability Resource Center programs, is that we can, in fact, provide more and better care to our frail elders and to people with disabilities.We can do it in a cost effective way by focusing on four really key principles. One is consumer choice, making sure that individual consumers achieve their desired outcomes. How do they want to live? How do they want to work? How do they want to spend their time? That really is the center of what we try to do for people as we design their long-term care needs. Second, we focus on access. The ``family care program is in fact, a Medicaid state entitlement. It serves all who qualify. In Wisconsin we are well on our way to eliminating the thousands of person long waiting lists for home and community- based services. Third, Family Care and related programs have an emphasis on quality. We want to make sure that as people are supported in the community that the care that they receive is of the highest quality, that their needs are met, and that we make sure that they are in fact achieving the outcomes that they desire for themselves. Fourth, Family Care is cost effective. We actually are able to serve more people. We're able to eliminate waiting lists within the confines of our Medicaid long-term care budget which right now accounts for more than half of the dollars that we spend on Medicaid. So while the proportion of spending on long- term care in the Wisconsin Medicaid program is unlikely to change, the way those dollars are distributed is in fact being rebalanced from a heavy emphasis on institutional settings to a much heavier and growing emphasis on community-based settings. Family Care does all this by combining the dollars that are available to spend on long-term care services and certain health care services like home health care, skilled nursing care where it's needed, mental health services, physical and speech therapy, putting all of those dollars, if you will, into one purse that can then be used to design a care plan for each individual consumer. That care plan is designed with the consumer's engagement and with a multi-disciplinary care team that includes in every case a social worker and a registered nurse. Where the consumer has other needs, other experts are brought into that care team. So what we find is again, by putting consumer choice and consumer desired outcomes at the center, by bringing that multi-disciplinary care team together, we are able to identify the most cost effective ways of achieving the outcomes the individual member desires. For people who are dually eligible for Medicaid and Medicare, we also have in Wisconsin what we call the ``family care partnership'' program which takes the Medicaid long-term care services and also takes acute and primary care services offered under Medicare and bundles all of that into a capitated rate that can then be used to provide not only the long-term care services that people need, but also fully integrated care management of their medical needs as well. That similarly is providing excellent support for people with some of the most acute needs in our state. The front door to all of these services, if you will, is our network of ``aging and disability resource centers'' that many of you have mentioned. The benefit of these centers in our view is that they really emphasize prevention. So the goal of this effort really is to make sure that we can provide all the long-term care services that people need through the publicly funded system. But a secondary goal, which is just as important, is that we help people avoid needing those publicly funded, long-term care services for as long as possible. So we want people to remain healthy. We want people to remain independent. We want people to be able to make good choices about their own assets and how they might choose to support themselves. So anyone in Wisconsin is eligible to come to an Aging and Disability Resource Center to get basic information about long- term care options that might be available to them. To get questions answered about prescription drug benefits, about ways to access good preventive services. They also can have a benefits counseling and assistance in enrolling in the various benefit programs that are available to this population. Then should they be eligible for Family Care or Family Care Partnership the Aging and Disability Resource Center will help them actually enroll in those programs. So we think that further expansion and further support of Aging and Disability Resource Centers would be an excellent focus for this Committee and for the Congress' work as it considers what to do with the future of Older Americans Act funding. So as we all know, and I think everyone in the room agrees, the future of long-term care in this country and certainly in Wisconsin is not about the nursing home of the future. It is about the community of the future. It really is a question of how can we make sure that we can provide the right care to each individual consumer in their home, if possible, in another community setting, if possible, while making sure that their health is maintained, and that their independence is maintained to the greatest extent possible. We, in Wisconsin, under Governor Doyle's leadership with Chairman Kohl's support, are very proud to be among the leading states in this area. I thank you very much for the opportunity to speak with you briefly today. [The prepared statement of Ms. Timberlake follows:] [GRAPHIC] [TIFF OMITTED] 50873.019 [GRAPHIC] [TIFF OMITTED] 50873.020 [GRAPHIC] [TIFF OMITTED] 50873.021 The Chairman. Thank you very much, Ms. Timberlake. Now we turn to Ms. Benson. STATEMENT OF HOLLY BENSON, SECRETARY, FLORIDA AGENCY FOR HEALTH CARE ADMINISTRATION, TALLAHASSEE, FL Ms. Benson. Thank you, Mr. Chairman, members, Senator Martinez. Thanks very much for the invitation to join you today. Ensuring access to quality care and empowering seniors with tools to manage their care have long been priorities in Florida. On behalf of Governor Crist, I would like to thank you for your partnership in our efforts. Today I've been asked to give you an overview of several programs in Florida, the Cash and Counseling Program, the Nursing Home Diversion Waiver and the PACE Program. The flexibility offered by these programs has served Florida well. It has allowed us to meet the needs of a diverse range of beneficiaries. Senator Martinez put the Florida problem in context. We're home to 18.3 million residents. Seventeen percent of our population is 65 or older as compared to 12.6 percent of the Nation as a whole. We serve 2.3 million Medicaid beneficiaries. Fifteen percent of them are 65 or older. They account for 27 percent of our expenditures. In order to meet the needs of the most vulnerable, Florida sought several waivers. Our goal in seeking these waivers was to empower Medicaid beneficiaries to have more control over their care. Provide them with the most appropriate and better coordinated care. Use taxpayer's resources most responsibly. The first program I'd like to discuss is the Cash and Counseling Program. This program gives consumers who qualify for home and community-based assistance with a personal care monthly allowance that they may use to hire workers and purchase care related goods and services. The pilot began in 2000 as a Robert Wood Johnson grant and now serves over 1,100 people. Mathematica Policy Research Institute conducted an independent evaluation of this program and they made a number of findings. But one of them is particularly important. Treatment group members those who purchased their own services were more likely than control group members to have their care needs met, to be satisfied with their care, and to report that the program had greatly improved their lives. This program has been successful in empowering our beneficiaries, increasing their satisfaction and containing costs. We're in the process of applying to expand enrollment in the waiver. The second program I'd like to discuss is the Nursing Home Diversion Waiver. It is broader than the Cash and Counseling Waiver and is designed to provide frail elders with an alternative to nursing facility placement by offering coordinated acute and long-term care services to frail elders in a community setting. Under this program, applicants 65 and older who are dually eligible for Medicaid and Medicare Parts A and B and who meet certain facility criteria, can choose to continue living in their own homes or in community settings such as an assisted living facility. The waiver provides case management, for acute care and long-term care services. All participants select a case manager who helps them develop a care plan with a nursing home diversion provider. These service providers are managed care organizations that are approved for each county. Florida's Office of Program Policy Analysis and Government Accountability reviewed the diversion program and found that the program successfully delayed participants entering nursing homes. It also found that participants who entered a nursing home for an extended stay had shorter stays on average than similar non-waiver clients. The final program that I'd like to discuss is the program of all inclusive care for the elderly, which I'll refer to as the PACE program. This program is a capitated benefit that features a comprehensive service delivery system and integrated Medicare and Medicaid financing. Within the capitated rate, providers have flexibility to deliver all services that participants need rather than being limited to those that are reimbursable under the Medicare and Medicaid fee-for-service systems. This program allows beneficiaries to continue living at home while receiving services rather than being placed in a nursing home. PACE organizations provide primary care, social, restorative and support services for Medicaid and Medicare- eligible individuals aged 55 and older who meet nursing home level of care criteria. PACE programs provide social and medical services primarily in an adult day health center supplemented by in-home and referral services in accordance with the participant's needs. All Medicare and Medicaid services must be available, including personal care, acute care services, recreational therapy, nutritional counseling, meals and transportation. The services also include adult day health care, home care, prescription drugs, nursing home and inpatient care. PACE, nursing home diversion and consumer directed care represent three of the ways that we have used the flexibility you have granted us to meet the needs of our Medicaid beneficiaries. Through these programs we have allowed beneficiaries to design benefit packages that are more tailored to meet their needs and that are better integrated. We have allowed more beneficiaries to receive care in their homes and institutional settings. We've increased consumer satisfaction and we have not increased costs to taxpayers. Thank you, Mr. Chairman, Senators. [The prepared statement of Ms. Benson follows:] [GRAPHIC] [TIFF OMITTED] 50873.022 [GRAPHIC] [TIFF OMITTED] 50873.023 [GRAPHIC] [TIFF OMITTED] 50873.024 [GRAPHIC] [TIFF OMITTED] 50873.025 [GRAPHIC] [TIFF OMITTED] 50873.026 The Chairman. Thank you very much, Ms. Benson. Senator Martinez, would you like to start the questioning? Senator Martinez. Thank you, sir. I appreciate that very much. I want to thank all the witnesses for the very good testimony you've given us today. I wanted to just maybe follow up with Secretary Benson and ask you, Secretary, how do you believe that the Federal Government can help to better support your community-based care initiatives through Medicare and Medicaid? Ms. Benson. Well, Mr. Chairman you all have done a really nice job of doing that. I think you have heard that we've had a lot of flexibility. These are just some of the programs that we have offered. Ms. Timberlake talked about some of the home and community- based services. We've seen some great success with that. We have seen that by offering those kinds of services you can also decrease the cost of the Medicaid program. I think some of our concerns internally are how do we incentivize States to achieve those savings in our home and community-based services and share those savings with the Federal Government. So we look for ongoing partnerships in those efforts. Senator Martinez. You know I'm intrigued by the program that where you allow a case worker, a case manager, if you will. How is that working? Is that an experience, Ms. Timberlake, that you also have shared in Wisconsin? I mean, that to me seems to be a very, very good way of allowing an individual to have some flexibility in the way they get their care while at the same time keeping costs down. Ms. Timberlake. Right. Absolutely. I think one of the common themes that's cutting across all the health care reform discussions including the discussion of long-term care reform is about doing the best possible job of care management and case management. I think we all would agree that lots of money is being spent. The question is, is it being spent on the right services for people at the right time and in the right setting? So what we have found with Wisconsin's Family Care program and with the Partnership program is that it really is that inter- disciplinary team that works with the individual consumer, and with a family member, if that's appropriate. As I said, it always includes a social worker and a registered nurse. Because even in the long-term care only side of the equation many of these consumers have health needs that need to be well managed and well addressed. So by putting that inter-disciplinary care team together, by working with that individual consumer, again at the level of goals and of outcomes that are desired to be achieved, the care team can then work through with the consumer what is the most cost effective way of achieving those desired goals. I'll give you a real concrete example. We had a consumer who was living independently in her own apartment. One day she came to her care team and said she wanted to move into a more expensive assisted living facility. The care team said well, why is that? It turns out that this consumer had a good friend who had previously resided in the apartment complex who had recently moved to the assisted living facility. She wanted to move there too, to be closer to her friend. The care team said how about if we arrange for transportation for you every day so that you can go and visit your friend. That was perfect for her, it met her needs. So that's a simple example, an easy problem to solve. Would that they were all that easy, but in fact it's a good illustration of this idea of focusing on the outcomes that the consumer wants and then putting the right people around the consumer to help think through how to get those desired outcomes. Senator Martinez. Any comment from you? Ms. Benson. I think Ms. Timberlake covered it very well. But I think that we've seen in all sorts of health care people generally know what's best for them. One size doesn't fit all. I mean, I think the Frenchie example was outstanding because frequently we find that our consumers consume less health care if they're given the power to control their care. So I think that we've covered it pretty well, Senator. Senator Martinez. Thank you. Mr. Chairman, I'll turn it over back to you. The Chairman. Thank you. Senator Udall, would you like to make a statement, or ask a question? Senator Udall. Thank you, Mr. Chairman. I too want to welcome the panel. Thank you for your very insightful comments. I did want to acknowledge the leadership of the Committee. This Special Committee on Aging will play an increasingly important role, I believe, as we all do something about getting older every day. I remember, Chairman Kohl, Robert Kennedy when he ran for President. We had been celebrating his legacy given that it was some 40 years ago that he ran for President in the 1968 cycle. One of the criticisms of him was that he was too young to be President. He said well, I'm doing something about that every day. [Laughter.] We all find ourselves in that boat. I did want to ask you a question that I think the next panel will also address. Which is when you look at the long-term care insurance world and the incentives that we've tried as a Congress to put in place and that society has tried to put in place, would you give us a grade on how we're doing? I know that you interact in your various state programs with long-term care insurance policies. Maybe we can work from left to right and start with Mr. Hamilton and move across. Comments you have on ways to provide greater incentives for long-term care insurance and how important that is as one of the elements in a comprehensive policy? Mr. Hamilton. With regard to any form of social insurance there are hazards that people are trying to insure themselves against. There are benefits that they're trying to move toward as an alternative. So, one of the challenges for long-term care insurance is, what is it that people would get as an alternative to what they're trying to insure themselves against, and to the extent that people are really focused on being able to maintain themselves in their own homes, the challenge is that in the community system, you've got a disparate array of individualized services that are very difficult to organize. So what's so very important, I think, about what Secretary Benson and Secretary Timberlake are doing in their states, is actually using the Medicaid program as a foundation to build an organized system. So what individuals can purchase is not simply a little bit of home health care, a little bit of personal care, a little bit of transportation, but actually a package of coherent services that has the benefit of the case manager approach that Senator Martinez observed. So that there's a coherent package, it can come together, that makes long-term care much more feasible. In the early days of long-term care insurance, the only benefit was nursing home care. The policies didn't sell very well. But if you've watched the evolution of the long-term care insurance industry you've seen a broadening of the benefit packages, and it's becoming much, much more acceptable to individuals. So, the more of the infrastructure and foundation that the states can create through this partnership with the Federal Government, leveraging Medicaid, the more possible those social insurance models will become. Senator Udall. That's helpful. Secretary Timberlake, would you like to comment? Ms. Timberlake. The thing I would add to that is what we've seen in Wisconsin is that the sort of myriad of long-term care insurance options that are out there are often very confusing and very difficult for consumers to go through and to make good decisions about. So we need to be careful that just as we want to help people make good decisions about managing their own personal assets over time so that they avoid becoming our customers in the Medicaid program for as long as possible. Similarly, we want to make sure that we're helping them not purchase insurance that in fact they don't need and spend lots of money up front to avoid--as Mr. Hamilton says--a risk that in fact in a cost benefit analysis is not worth it. So I think that something we can work together on between the states and the Federal Government is making sure that we have very clear information for consumers and a very sort of methodical way to help people think through what those risks really are. What is the range of options for managing those risks and where long-term care insurance fits in that suite of solutions. Senator Udall. Thank you, Secretary Benson? Ms. Benson. Thank you, Senator. You know that majority of Floridians over 45 really don't understand long-term care coverage. AARP did a survey. They found that 74 percent of Floridians don't have any idea how much nursing home care costs on a monthly basis. Fifty-four percent assume that Medicare will pay for a long-term nursing home stay. So there's a real lack of information out there. You all worked in partnership with the states to give us the ability to do long-term care insurance partnership programs. Florida's legislature did the legislation to do that. My agency does that in partnership with the Office of Insurance Regulation. Our system went live in January 1, 2007. But we've only had 15,000 people take up this offer. I think you know that really in exchange for purchasing these partnership policies, if individuals later exhaust those benefits and apply for Medicaid long-term care services, they get to keep more of their assets than normally they would be allowed to when qualifying for Medicaid. I think all the states see a problem with people spending down their assets in order to qualify for Medicaid. So, you know, while we believe Medicaid is an important part of the safety net, if we can strengthen the private sector, it matters. Senator Udall. Yes. Ms. Benson. So in terms of what you could do to help the states, I think all states are facing these challenges with budget crunches, although you've just recently made a difference on that issue for many of us. But over the long- term, it will be a challenge. So there are two things that I think would help. I think for all the states who are trying to encourage individuals to buy long-term care insurance, and then we're all in the campaign, might make a difference. I think in addition, looking to tax credits to help those individuals and incentivize them to purchase long-term care insurance, I think that would make a difference too. Senator Udall. Thank you very much, Mr. Chairman. Thank you. The Chairman. Thank you very much, Senator Udall. Mr. Hamilton, Wisconsin as you know is one of 40 states with aging disability resource centers. Is there a model for these centers that all states to follow or are there variants between what can and cannot be done from state to state? Mr. Hamilton. There's a variety of models and approaches that states are taking. There's certain common elements, one of which is to ensure that the aging disability resource centers can help organize the information about all of the options available to people. This has been an area of great partnership between the Administration on Aging who are represented here in the front row and the Centers for Medicare and Medicaid services. So the two agencies have combined resources to then partner with states to develop more and more aging and disability resource centers. At the present time these occur in particular geographical areas. But the goal is to broaden them. So eventually, more states can be on the road that I think Wisconsin is at, which is to have state-wide availability of Aging and Disability Resource Centers that are available to people regardless of income or assets. So, again, it builds that foundation that's available to the private long-term care insurance market as well as the public payers, so that every individual who needs long-term care is able to go to one good environment where they get good, free information about all of the choices available to them. In addition, in a really organized system, those Aging and Disability Resource Centers are interposed in the places of decision-making. Secretary Timberlake can correct me if I'm wrong but I believe that in Wisconsin, no one enters a home and community-based program or a nursing home without the benefit of that good, free information coming from the ADRC. The Chairman. Would you like to expand on that, Ms. Timberlake? Ms. Timberlake. I think that what we have seen is exactly as Mr. Hamilton has alluded to which is that the ADRCs are serving the entire range of consumers in Wisconsin. So it isn't just people who believe that they are or might become Medicaid- eligible. It literally is any person who has a question about their long-term care needs, and benefits that might be available to themselves or a family member or a friend or a colleague who has a disability that they need some assistance with. Then at the other end of the continuum, the ADRC is in fact the place where people go through the eligibility determination process if in fact they are eligible for a Medicaid or Medicare-funded long-term care program. So as we have been able to open ADRCs across the state, we really are finding that we're addressing thousands of consumers questions every week. We believe we are doing good prevention as well as connecting people to the programs and services that they're eligible for. The Chairman. Thank you. Ms. Benson, would you like to make a comment? Ms. Benson. We don't have ADRCs exactly in Florida. We have moved down the path of aging resource centers. You know, getting old and navigating the senior care system is particularly difficult. I recently read that book, Nudge, that is out on the market that talks about the complexities of navigating Medicare Part D. So you all were great, and said we want to give people choices. But I think that in some states, the choices were more than 50 plans. You know, I had to sit down with my grandmother, and my father is a doctor, and while I'm Secretary of the Agency for Health Care Administration, and it was hard. I just outlined three programs for you today. But that's just a small sample of what we offer in Florida. So I think everything we can do to make sure we have infrastructure in place to help people make the right choices for them will really make a difference. We appreciate your leadership on that issue. The Chairman. Well, we thank you so much, all three of you. You've added a lot to the discussion. We appreciate your coming here. Thank you so much. Mr. Hamilton. Thank you. Ms. Timberlake. Thank you. Ms. Benson. Thank you. The Chairman. We will turn now to our second panel. We're pleased to welcome first Henry Claypool. Mr. Claypool is currently the Washington liaison to the Public Health Institute and a Senior Advisor for Disability Policy to the Administrator of CMS. During his time at HHS, Mr. Claypool played a key role in implementing policies to respond to the U.S. Supreme Court's Olmstead decision and expanding Medicare's coverage of assistive technologies. Next we'll be hearing from Melanie Bella who is a Senior Vice President of Policy and Operations at the Center for Health Care Strategies. In this position, Ms. Bella leads the organization's efforts to improve the quality of care for people with chronic illness and disabilities. She also serves as a health care advisor to the Kennedy School of Government Innovations in American government awards program. Previously, she served as Medicaid Director for the State of Indiana from 2001 through 2005, where she championed a state chronic disease management program. Finally, we'll be hearing from Professor Judy Feder, who is currently on the faculty of Georgetown University's Public Policy Department, serving as Dean for three years. She also currently serves the Center for American Progress as a senior fellow. Ms. Feder is one of the nation's leaders in health policy and she's an expert in ways to improve our nation's health system. We thank you all for being here. We'll listen to you first, Mr. Claypool. STATEMENT OF HENRY CLAYPOOL, WASHINGTON LIAISON, PARAPROFESSIONAL HEALTH INSTITUTE, NEW YORK, NY Mr. Claypool. Chairman Kohl, Senator Martinez, good morning. I'm Henry Claypool, the Washington liaison for PHI, which promotes quality care through quality jobs within the elder care disability services delivery system. Thank you for inviting me to testify today to share my perspective on the importance of addressing long-term services and supports in health reform efforts. My testimony is also informed by my personal experience as a former Medicaid beneficiary and as someone that continues to rely on the supports provided by direct care workers today. Frankly, without the assistance of others with routine and often intimate tasks, I wouldn't be able to be here today, much less work, pay taxes and lead an active life in my community. These services are, in short, are what enable many Americans like me to work and contribute to the nation's economy. The wages paid to direct care workers likewise spur the economy. Direct care jobs constitute a $56 billion dollar economic engine fueled by personal income that over three million direct care workers spend largely on locally produced goods and services in their community. That is why we believe health reform including long-term services reform must be an integral part of our efforts to restore and revitalize the economy. Therefore we applaud the leadership of the President, for recognizing that health reform is key to addressing the nation's economic distress and making it a priority in his budget proposal. We urge Congress to ensure that long-term services reform is addressed along with making affordable health insurance available to all Americans this year. If the needs of those who rely on long-term services and supports are not addressed in health reform, it is difficult to see how our country will ever effectively curb the rate at which medical expenses rise. We believe health reform must include: one, reforms to make more community based, long-term services and supports available to Americans in need. Two, efforts to build capacity and a direct care workforce which provide these critical community living services. Health reform should strengthen Medicaid long-term services by: one, ensuring that the Federal Government provides enhanced matching payments for long-term services and supports to gradually assume a greater proportion of the costs associated with long-term services. Two, require that states in return provide a certain level of service making it possible for beneficiaries to lead meaningful lives in the community. Enacting the Community Choice Act as part of health reform would be an important step in this direction. [Applause.] Three, streamlining eligibility rules to make it possible for beneficiaries to have access to community living services when they need long-term services and supports. Four, creating additional incentives for states to measurably reduce and gradually eliminate service access disparities that currently exist within states, across different groups of beneficiaries and throughout the country. A needed and complementary measure that should be taken is to create the public insurance program envisioned in Senator Kennedy's CLASS Act. [Applause.] This program would help individuals and family members safeguard their financial future against the economic devastation and hardships that often accompany the loss of certain functional abilities. Addressing long-term services program design and financing is only part of the answer. As you've recognized, Mr. Chairman, equal attention must be paid to building and strengthening the workforce needed to provide these services. In order to provide services and supports to an increasing number of Medicaid beneficiaries in the community and develop service delivery systems that are more cost efficient and effective in promoting positive health outcomes we need: one, to improve direct care worker compensation by increasing wages and ensuring access to affordable comprehensive health care for workers. Two, to upgrade training and advance opportunities for direct care workers by passing the Chairman's proposed Retooling the Health Care Workforce for an Aging America Act, an important next step which PHI is pleased to support. Three, explore new health management practices that target behavior, habits and daily activities of people with chronic conditions and the direct care staff that work with them, since these individuals often see each other every day. It is likely that with the right resources, consumers and workers together can reshape habits, and promote more healthy lifestyles. Mr. Chairman, I appreciate the opportunity to testify and be pleased to answer any questions. [The prepared statement of Mr. Claypool follows:] [GRAPHIC] [TIFF OMITTED] 50873.027 [GRAPHIC] [TIFF OMITTED] 50873.028 [GRAPHIC] [TIFF OMITTED] 50873.029 [GRAPHIC] [TIFF OMITTED] 50873.030 [GRAPHIC] [TIFF OMITTED] 50873.031 [GRAPHIC] [TIFF OMITTED] 50873.032 [GRAPHIC] [TIFF OMITTED] 50873.033 [GRAPHIC] [TIFF OMITTED] 50873.034 [GRAPHIC] [TIFF OMITTED] 50873.035 [GRAPHIC] [TIFF OMITTED] 50873.036 [GRAPHIC] [TIFF OMITTED] 50873.037 [GRAPHIC] [TIFF OMITTED] 50873.038 [GRAPHIC] [TIFF OMITTED] 50873.039 The Chairman. Thank you very much, Mr. Claypool. Ms. Bella. STATEMENT OF MELANIE BELLA, SENIOR VICE PRESIDENT FOR POLICY, CENTER FOR HEALTH CARE STRATEGIES, HAMILTON, NJ Ms. Bella. Thank you, Mr. Chairman, Senator Martinez. My name is Melanie Bella. I'm the Senior Vice President for the Center for Health Care Strategies which is a non-profit health policy organization in New Jersey. We do considerable work with state Medicaid agencies. One of the main areas of our work has to do with integrating care for complex and special populations. So I'm delighted to be here today to talk to you. You've heard from Secretary Timberlake about one of the most innovative managed long-term care programs in the country, Wisconsin's Family Care. So I'm going to focus on two other areas of opportunity. One being fully integrated care for dual eligibles and the second being person-centered community-based home and community service programs for individuals. For many in the field of publicly financed care, myself included, fully integrated care for dual eligibles represents the most important and the greatest policy opportunity for health care reform that we could possibly tackle today. It's been pursued literally for decades with an evolution of programs, starting with PACE and On Lok, going into social HMOs, moving into Medi/Medi demonstration programs, now with the Special Needs Plans that have recently been created. The problem remains that very few people are benefiting from these types of programs. I want to just tell you a quick story about the type of person that needs this type of program. I'm indebted to a good friend, Bob Master, who runs a program called Commonwealth Care Alliance in Massachusetts which is a fully integrated program. One of his patients, and she's very representative, is a woman named Maddie. She's 77-years-old. She has diabetes. She has hypertension. She has depression and she suffered from multiple strokes. She has many different caregivers, has frequently been hospitalized and was facing institutionalization in a nursing home primarily because it was so difficult for her and her caregivers to navigate the fragmented system that she receives her care in. Thankfully, she found this fully integrated program, Commonwealth Care Alliance. Now instead of three separate identification cards, one for Medicaid, one for Medicare and one for her drugs, three different sets of benefits, three different provider networks, she gets all of that in one place. She has a multidisciplinary care team as Secretary Timberlake talked about. Her wishes drive her care plan. Some of the key components that Henry talked about and because of that, decisions are based on what she needs. She's been able to reduce hospitalizations and stay at home. So not only is it good for Maddie. It's cost-effective for both the state and Federal taxpayers. We need to get programs like that to scale. There are only 120,000 people like Maddie in fully integrated programs today. That's in large part because of the difficult financial and administrative challenges that exist between the Medicaid and Medicare programs. However there are many innovative states out there that are making great progress in these areas. I would call your attention to a little chart that shows you ten examples of what states are doing that have fully integrated programs. I also should mention although the primary driver for this is obviously getting consumers what they need and where they need the services, we're also spending a tremendous amount of money on the fragmented system for dual eligibles. There are only seven million full dual eligibles, out of Medicaid's over 55 million beneficiaries. But they drive 42 percent of cost in total Medicaid expenditures and 24 percent of Medicare expenditures. In 2008 that will equate to about 250 billion dollars. So there is an imperative to do better for the people we're serving. There's a fiscal imperative to do better than we're doing today. So what could Congress do? You could dramatically accelerate progress in this area by requiring CMS to test ways to overcome some of the fragmentation in the system. There's a very innovative demonstration underway that North Carolina is pursuing that would address some of the financial misalignments between the two programs. It would be nice maybe even to get out of demo status and to have a certain core set of elements and safeguards in place to help push states along in this arena to fully integrate care while removing some of the barriers for doing so. I also want to talk about Medicaid's progress in home and community-based services. These actually have gotten to scale over the past 30 years, although more could be done. Development of HCBS is a tremendous example of states serving as laboratories of innovation, if you will. You've maybe heard of Vermont's program. It's called Choices for Care. It has established different tiers based on people's needs. For some folks nursing home care is no longer an entitlement, but there has been increased access to home and community-based services. Tennessee recently launched a bold new act to rebalance its long-term care system. Again, all of these efforts share the core features of increasing access to home and community-based services and decreasing institutional care. Small steps Congress has taken in the past including the Money Follows the Person, Real System Change grants and the Long-Term Care Partnership with CMS. Those things are great. More substantial changes are necessary which might include consolidating waivers, allowing states to manage HCBS services in totality. Modifying some of the outdated payment and benefit structures would allow innovation like this really to blossom across the country. So I appreciate the opportunity to share some of these ideas with you. I would gladly answer any questions or fill your ears with all sorts of little and bigger changes that could really make a difference in this arena. Thank you very much. [The prepared statement of Ms. Bella follows:] [GRAPHIC] [TIFF OMITTED] 50873.040 [GRAPHIC] [TIFF OMITTED] 50873.041 [GRAPHIC] [TIFF OMITTED] 50873.042 [GRAPHIC] [TIFF OMITTED] 50873.043 The Chairman. Thank you very much, Ms. Bella. Ms. Feder. STATEMENT OF JUDY FEDER, SENIOR FELLOW, CENTER FOR AMERICAN PROGRESS ACTION FUND, WASHINGTON, DC Ms. Feder. Chairman Kohl and Senator Martinez, it is a pleasure to be part of the hearing you're having on such an important issue; the need for public action to improve long- term care services and supports. We hear a lot today about the need for health reform as critical to restoring the nation's economic and fiscal health and that is a really good thing. But you know that we can't achieve health or fiscal security unless health and entitlement reform address the need for affordable long-term care. People who need health and long-term care don't distinguish between the two. They need both. Our Medicare and Medicaid programs devote substantial resources as you just heard to people who need both. We've got to fix both our health and long-term care financing systems and delivery systems to promote economic stability for our nation and our families. Unfortunately, ignorance about long-term care has long impeded effective long-term care policy. The facts are, as you've heard and can see today, that young as well as older people need long-term care, and that even among older people the need for extensive long-term care, extensive and expensive, is an unpredictable, catastrophic risk. Families are giving their all to providing the bulk of care at home that people who need long-term care are receiving. Contrary to what is sometimes claimed, the problem with today's long-term care system is not that individuals and families fail to take enough responsibility. Rather they just don't have enough to give. That's why we need better public support, support that spreads the risk and the burden of long- term care financing rather than as in our current system, concentrating it so heavily on the people, the individuals and the families, who actually need care. As you've heard today, we are fortunate in that there are many ways to move forward. We can only do better. So let me give you very briefly four examples. Two focus on the low- income population and improving Medicaid while lowering costs, which we've heard much about this morning. Two would phase in broad public long-term care insurance for the future. First on my list and on the list of many here today is to assure broader Medicaid support for care at home where people want to be rather than in nursing homes where they don't. There are lots of different proposals to do this in different ways. The Community Choice Act is one such proposal. [Applause.] Recent research suggests that, once established and accompanied by policies to reduce nursing home use, broad availability of home care through Medicaid programs can actually slow the growth of total spending on long-term care. If supported by Federal dollars, changes in Medicaid can assure better service at potentially lower cost no matter where people live in every state and within states all across the country. Second on my list, as Melanie has been talking about and affect in both Medicaid and Medicare, is to better integrate acute and long-term care for the Medicaid/Medicare or dual eligibles who depend on both. Dual eligibles are the poster children for what we can achieve in terms of coordinating acute and long-term care to promote better quality, reduce waste and gain greater efficiency in our health care system. Models exist using a single delivery system, as in Wisconsin as we heard earlier. We can build on and extend those models while remembering, as we've heard this morning, that it's not enough or can be actually not so helpful just to change financing. What we need is to assure that we're developing and supporting delivery systems that are really effective in providing quality care. For the future I've got two more options. Both would phase in public insurance protection across the income scale to prevent underservice or impoverishment for all Americans. One would add a long-term care benefit to Medicare for the future-- phased in, that is not available to current beneficiaries over the age of 60, and prefunded, that is, with contributions today put into a trust fund so that future elderly would be financing their own benefits--paying now to support future needs. A second option, the CLASS Act, would create a new long- term care program--again starting with the working age population and financed through voluntary deductions from payroll. Unlike Medicare, the CLASS Act would provide a cash benefit, which we've heard about today as well, that would allow people maximum flexibility in using their dollars to meet their needs, supported by good public policies. Mr. Chairman, Senator Martinez, assuring efficient, adequate and equitable long-term care financing is part and parcel of building our nation's economic future and assuring economic stability. The need to address this problem will only grow as our nation ages and as younger people with disabilities live longer. Living longer is a good thing, if we match that accomplishment with policies that enhance the quality as well as the duration of life. Given the scope of the demographic changes before us, we cannot consider ourselves stuck with the inadequate long-term care system we have. We should consider ourselves on the ground floor of the long-term care system we want to build. Now is the time--with new national leadership, a powerful need to invest in rebuilding our nation's prosperity, and a new excitement about our nation's and our government's potential, to build a better future--now is the time to confront the policy, political and fiscal challenges of building a better long-term care system. I applaud your effort to do just that. I look forward to working with you to achieve it. Thank you. [Applause.] [The prepared testimony of Ms. Feder follows:] [GRAPHIC] [TIFF OMITTED] 50873.044 [GRAPHIC] [TIFF OMITTED] 50873.045 [GRAPHIC] [TIFF OMITTED] 50873.046 [GRAPHIC] [TIFF OMITTED] 50873.047 [GRAPHIC] [TIFF OMITTED] 50873.048 [GRAPHIC] [TIFF OMITTED] 50873.049 [GRAPHIC] [TIFF OMITTED] 50873.050 [GRAPHIC] [TIFF OMITTED] 50873.051 [GRAPHIC] [TIFF OMITTED] 50873.052 [GRAPHIC] [TIFF OMITTED] 50873.053 [GRAPHIC] [TIFF OMITTED] 50873.054 The Chairman. Thank you so much. Alright. Senator Martinez, go ahead. Senator Martinez. Mr. Chairman, thank you so much. You're unusually deferential for a Chairman, but thank you. [Laughter.] Ms. Bella, I wanted to ask if you could enlighten us a little more on the case for fully integrated care for dual eligibles. I was very intrigued by some of what you had to say and for coordinated patient centered home and community-based services. It is enticing to consider that these two approaches will help better serve the vulnerable dual eligible population. It might even save money for the taxpayers. How do you recommend that the Federal Government approach this particular challenge and do you have any solution besides the current waiver system that's in place today? Ms. Bella. Well I could go on forever on that. So I'll try to be brief. Really the only option a state has today to do fully integrated care and it's actually virtually integrated is through the Special Needs Plan program created under the MMA. It that allows the state Medicaid agency to contract with one of those SNP plans. That plan is also serving that individual on the Medicare side. So that plan gets both streams of funding and is able to combine the dollars to provide all of the services from Medicaid and Medicare. While that's an interesting model and some of the plans are very good because they understand this population well, there are a lot of those plans that don't necessarily understand this population so well and/or there are a lot of places across the country where Special Needs Plans will never be an option. So for example, what I mentioned in North Carolina. North Carolina has decided to start providing care management to its dual eligibles. In the past, North Carolina hadn't done that because any financial benefit from that would accrue to Medicare. The state would be paying for these services but wouldn't be seeing any of the benefit. In partnership with CMS, North Carolina and the Federal Government have entered into an agreement to remedy some of that financial misalignment. As a result, all of the dual eligibles in North Carolina will get the services that will move toward an integrated benefit. So that's an example of some other alternatives that could be explored for states that are interested, particularly states with rural areas and some provider or plan challenges. I think at a minimum what you would probably find is consensus on the types of elements you want to see in an integrated care program. That has to do with patient centeredness, the multidisciplinary care teams, strong performance standards, consumer governance, and involvement in the benefit and in the structure of the plans. Those are elements that you could see would form some structure for what you would want to see in states across the country that Congress and CMS and states could work on in partnership to say these are the things that we expect to see. In return for seeing these we can eliminate some of these barriers or consolidate some of the authorities that it takes today to do some of these things. In return, again, for putting the bar pretty high at what we expect these programs to look like and for having a core level of accountability in performance standards and measurements and those types of incentives even getting rid of some of the barriers to doing that today. For example, some of these states, New Mexico for example, has a very innovative integrated care program. It had to get two different waivers to do that on the Medicaid side alone. Those two different waivers have different time periods. They have different financial tests. They require different paperwork. They require showing some cost demonstrations that don't take into account anything on the Medicare side. So without getting into too much detail, it's some administrative things like that that could be changed that would free up a lot of the inability for states to go forward. But then more broadly and, I think, a bigger vision would be working with consumers of these services, providers of these services, states and the Federal Government to establish those core elements and safeguards and providing incentives for states to implement such programs. Senator Martinez. Just to follow up. What type of front end funding do you envision to move toward a goal like budget neutrality for integrated care? Ms. Bella. Well part of the challenge today as has been demonstrated especially in some recent articles is, as you know, it costs money up front to get the money back. But until we make those investments we're never going to start getting the money back. So the way the Federal/state match is structured, states may need a little help getting over that initial funding hurdle. So, for example, I don't think we would be suggesting that the budget neutrality concept would change. But if we're looking at a five-year period, perhaps the Federal Government share is higher in the first years and the states' becomes higher in the fourth and fifth years. So on balance you get the same outcome, but you're helping states who have to spend a dollar before they can get the dollar. You're helping them get over that hurdle of the initial investment. There are other mechanisms that would allow states to count some of the savings that Medicare might experience through some of these programs for the Medicaid waiver cost effective test as well. So those are two examples. Senator Martinez. Thank you, Mr. Chairman. The Chairman. Thank you very much, Senator Martinez. We're joined today by Senator Wyden from Oregon. Senator Wyden. Senator Wyden. Thank you very much, Mr. Chairman. I very much look forward to working with you and our colleague from Florida on this. I'm sorry that I've missed much of what has happened already. We're down in the Finance Committee talking with the Treasury Secretary on this very subject as well. I think what is so constructive about the leadership of you, Mr. Chairman and Senator Martinez and all of the people who have come here today is this helps ensure that long-term care is not an orphan in this health care reform debate. What has been so troubling about the discussions in the past is you see volumes and volumes written on everything except long-term care. I'm interested in doing following up on the good work of Chairman Kohl and Senator Martinez are exploring with the three of you some of the ways that we can actually start tomorrow at the Summit. Because we're all going to be at the White House tomorrow focusing on health reform making sure that our hope now of getting long-term care reform into the reform package goes forward. My real question, and perhaps we'll start with you, Ms. Feder, is financing the improvements that are so critical. In the Healthy Americans Act, the first bipartisan universal coverage bill we've had in the history of the Senate, we take two baby steps. One is we make improvements in the various public programs so that folks who need long-term care have more choices. I think that's critically important--to have flexibility, so if you're seeking adult day care or in-home services that you empower the individual and their families to be able to make those choices. The second thing we do is on the private side with respect to long-term care insurance. We put in place consumer protections for people who buy these private long-term care policies. A lot of them end up not worth the paper they're written on because inflation eats away any coverage. Can we take additional steps to make it more attractive to buy these policies? Now you have been at this for a number of years. I want to start with something that really began with somebody that you and the people on this panel admire very much from Senator Martinez's home state and that is the late Claude Pepper's idea. What Claude Pepper suggested on a number of occasions is starting a model so that people on a voluntary basis could start putting aside money for private, long-term care coverage. Perhaps through pools that would be organized by the government, so that the person who purchased it when they needed it would get more for their money. It would be private coverage. They would have private choices. But the money would be pooled, so that the older person when they needed it would get more for their money. You've been looking at these ideas for funding long-term care in the past. What about this idea of setting up a voluntary model that people could start setting aside money for at a relatively early age? Ms. Feder. Well, Senator Wyden, it's a pleasure to see you today. I appreciate your wanting to highlight long-term care at the Summit tomorrow, so it's not forgotten in the health reform debate. The ideas you've mentioned are important ones. I have some questions. I would have to look in greater detail at what Senator Pepper actually proposed, although I trust your rendition. Definitely the first part of it makes a great deal of sense, allowing people to put aside resources into a pooled fund. In fact that is the model that is included or embodied in the CLASS Act that Senator Kennedy has introduced. I think that putting it into a fund and relying then on building a public insurance program has more promise than trying to build private, long-term care insurance. Private long-term care insurance policies are there and will play a role in our system. But we've been calling them new kinds of policies for 20, 30 years and we know from the health insurance market--and looking at long-term care and acute care together helps us--that private insurance is a really risky basis for building a system. It's kind of why in part we're in the mess we're in today in terms of our health insurance system. We're having to stitch it together and make better rules. So my view is that the voluntary, approach say putting aside of funds and pooling of risk is a very good approach. But that if we want a strong foundation in long-term care, the public insurance system has to be at the core. Then the private insurance comes around it. Senator Wyden. Let me get your colleagues into this topic. Ms. Feder goes right to the heart of the philosophical debate here in the Congress. I think it is fair to say that I wouldn't have any Republican sponsors on the Healthy Americans Act if I had tilted this effort to the public side. What has attracted bipartisan support for the Healthy Americans Act has in fact been that it is largely a private delivery system which of course is what Members of Congress have. In other words, Ms. Feder has made a very good point. It goes right to the heart of this philosophical discussion about what's the right role for government? What's the right goal for the private sector? But there is a group of people who don't complain at all about their health coverage in this country and that's Members of Congress. They have private health choices. So as we try to grapple about this role of a public/private partnership, Ms. Feder is certainly right that there's an important role for government. We certainly recognize that for low-income people. How do you all see integrating private coverage and the public role? Mr. Claypool. Mr. Claypool. Well, building off Ms. Feder's comments about the CLASS Act, I think having a public insurance program like the CLASS Act really does build a very solid base. If individuals desire greater insurance they could seek a policy to wrap around the benefit that might be available to them should they need the CLASS Act. But it's vital to have a large pool that really is only available through a public program to make sure that we can safeguard, frankly, other Americans from what we're experiencing now in this country. Unfortunately, people are being economically devastated. A large public program may hold up better under the test that we're currently experiencing. I think Ms. Feder's comments about what we're witnessing in the health care arena also back that up. Senator Wyden. The only thing I would say--and let's go to Ms. Bella, is Members of Congress belong to large pools as well. I mean it is possible to have large pools and do that in the private sector. You see it with Members of Congress. I think that's what this debate is going to be all about. I mean you saw, particularly in the Presidential campaign, the debate about the individual market. I wouldn't send a soul into that broken individual market because you look at the kind of discrimination people face if they've had a preexisting condition or something like that. Nobody is talking about that. But Members of Congress belong to very large pools. They're in the private sector. They make choices among the various kinds of coverage that they have. As I say, there's a group of people in this country who don't complain a bit about their health care coverage. It's families of Members of Congress, Ava Rose Wyden, 15 months old, William Peter Wyden, 15 months old-- pictures available after the hearing on my I-phone. [Laughter.] They can get health care through a private plan, a private plan. So I just want to go to you, Ms. Bella. We're going to obviously follow up on this and Judy Feder, in particular, is just as good as it comes as it relates to these kinds of issues. Ms. Feder. Thank you. Senator Wyden. Finding this right niche on the public and private side is going to be key. Ms. Bella? Ms. Bella. I'm not sure how much I have to add to what my colleagues have said. My bias obviously is that you need to have a strong public system. I would argue that all of the markets are broken today. Senator Wyden. Sorry, I couldn't hear that. Ms. Bella [continuing]. That all of the systems are broken today. Senator Wyden. You won't get much disagreement on that. Ms. Bella. It is interesting when we look at the foundation for coverage expansion. In this country right now, we're looking at Medicaid. While Medicaid can certainly be shored up it is, as, you know, a vital anchor to the healthcare system. The market fails for some of the folks who need it the most if we rely only on, I think, some of the private choices that you and I might have. So I guess it's not mutually exclusive, obviously. It has to all be part of a well-functioning system. But at its core again, my bias is that a strong public system is what's going to really give us the foundation we need for those who need it most. Senator Wyden. Could I ask one other question, Mr. Chairman? How would you three propose paying for it? Ms. Feder. The proposals that are on the table that we talked about, the CLASS Act and the option that I offered this morning from our Robert Wood Johnson Project on a new Medicare benefit, propose different mechanisms of financing. In the CLASS Act it's voluntary deductions from payroll. The future elderly are paying for ourselves, as I said in my testimony. One other proposal was to redistribute resources whether it's general revenues or other sources now going to Medicaid and other spending to actually fund the benefit for the future, phased in--so that actual resources are built up in advance before the services are needed. I think you will find some promising potential funding mechanisms associated with these proposals. I can't resist one word about when you were talking about what Members of Congress have and Federal retirees or wives of Federal retirees have. In the health insurance system we absolutely can build on our private insurance system. That is what we've got. When you look at long-term care, as I said earlier, we're on the ground floor. We don't have to accommodate a system that already exists. We can build something that is a public/private partnership--inevitably--but that has public benefits at the core. Senator Wyden. You know what it is striking about this is it's almost a question of semantics as opposed to anything else, because what Ms. Feder has just described through the Federal employee system has a role for a public type of function. Because the government is playing a role in ensuring consumer protections and the like, and the people are getting private choices. So to some extent this is really about nailing down the details. You all have a very good case. I'm just hoping that after 60 years of yakking about the subject and having wonderful people like the advocates we have here in the audience, that this is the time when the health care needle gets threaded. My sense is that, and I've talked with the Chairman and Senator Martinez about this, there's something of a philosophical truce coming about in the country. Both political parties have been right. Democrats have been right about the idea that you cannot fix this system unless you expand coverage. You've got to expand coverage to stop costs shifting and to meet these unbelievable human needs that we're seeing in areas like long-term care. Republicans have a valid point about how you can't turn it all over to the government. You can't just have a government- run operation. That is why we're talking about things like the Federal Employee Health Benefit Plan that has a role for government and a role for the private sector. So you all are doing good work. Senator Kohl and Senator Martinez, you have two of the best allies in the business. Starting tomorrow, starting tomorrow at the Health Care Summit I want you three and the advocates who have come here today to know that we're going to have some advocates at the White House tomorrow prosecuting your case. I'm going to be one of them. Thank you, Mr. Chairman. [Applause.] The Chairman. Well to just sum it up: We'd like to ask all three of you health care reform, long-term care--what are the principles, two or three principles that we must not forget? Who is first? Ms. Feder? Ms. Feder. Everybody needs protection. We've got to have quality care. It's got to be affordable to all of us. The Chairman. Ms. Bella? Ms. Bella. I would say two. Fragmented, unintegrated, uncoordinated systems cost money and are bad for people. The second thing I would say is I would urge you to keep asking yourselves why are we talking about waivers to keep people at home or in their community when it's so easy to go into nursing homes? I think that's a fundamental question we have to ask ourselves. The Chairman. Thank you. Mr. Claypool. [Applause.] Mr. Claypool. I would echo Melanie's comments. I really do think we have a challenge in terms of integrating the delivery systems. As long as we keep long-term care separate from acute care, we're never going to be able to tame these costs. We really have to look at people holistically. Second, I think it does require to answer a question from Senator Martinez earlier an investment on the front end by the Federal Government to make sure that this happens. The Chairman. Thank you. Well, the importance of this topic is illustrated by the enthusiasm and the energy that all of you who've traveled to be here with us today have demonstrated. You make it very clear that this is a subject that needs our urgent attention. You can take, I think, a lot of conviction from what you've seen this morning in terms of what our witnesses have said as well as we Senators who are sitting up here have also said. We'll take care of your needs. That's a promise and a pledge that we make to you. Thank you so much for being here. [Applause.] [Whereupon, at 11:30 a.m., the hearing was adjourned.] A P P E N D I X ---------- Prepared Statement of Senator Robert P. Casey, Jr. I would like to thank Chairman Kohl for calling this important hearing on Health Care Reform in an Aging America. For the first time in over a decade the Senate will be taking a close look at the American health care system and enacting reforms to help improve coverage, access, and quality of care for all Americans. Long term care will be an important part of this debate. Over ten million Americans need long-term services and support to assist them with the activities of daily living. That's 5 percent of the total adult population. The cost of this care is high. A year in a nursing home costs $70,000 on average. Assisted living facility expenses can be $36,000 per year, not including home health care aides who are paid about $29 an hour. These are astronomical costs that our older citizens are not always aware of or able to pay for. We've seen this first hand in Pennsylvania. The proportion of Pennsylvanians aged 85 and older--those most likely to need assistance in daily living--is growing at a rate 20 times faster than our overall population. We've seen an aging boom that most other states will not see for another 10 to 15 years. We've also helped the 162,000 Pennsylvanians under the age of 60 that need similar assistance. I look forward to working with my colleagues in the Senate to turn dire predictions of financial disaster and human tragedy into a unique opportunity for change. Last year, the Penn State Center for Survey Research interviewed nearly 3,000 individuals to determine how prepared they were for long-term care. Nearly all believed Medicare will pay for their long-term care expenses. Over half believed they wouldn't need any long-term care services. This research reveals unreasonable expectations that could become a harsh reality when discussed with their families and health care providers. As we all know, while Medicare provides limited home health benefits after injuries or hospitalizations and some coverage for skilled nursing home care, state Medicaid agencies pick up the tab for 40% of long-term care expenses--and only after personal life savings are depleted. Financial and family pressures all too often result in nursing home placement even though over 90% of older citizens wish to remain in their homes. For these and other reasons, Pennsylvania has been a leader in federal-state partnerships to help seniors and consumers have more options--and more knowledge about these options--so they can plan ahead with their families. I look forward to hearing more about other state programs and other ideas from our impressive list of expert witnesses, so we can incorporate their work into the Senate's health care reform activities. 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